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Terms and Conditions
Terms of Sale
Standard terms of sale are in effect unless otherwise noted. Items not listed as Out of Stock are typically in stock and available for immediate shipping. Items marked as Out of Stock will likely ship separately from the rest of your order.
Same Day Shipping
Small Package (UPS, USPS): Items are packaged in a cardboard box with a maximum weight of 70 lbs. Orders placed by 4:00 PM (Central Time) on standard business days will typically ship on the same day.
If you select the Prioritized Processing option, your order will move to the top of the list and has an increased chance of shipping the same day. Our cut off times are 4:00 pm for small packages and 12:00 pm for LTL Freight. Orders placed after the indicated times will ship on the next business day.
Unless otherwise specified, all products are new. Rolls of radiant barrier are clean and undented when they leave our warehouse. However, due to their weight and size, minor dents or markings may be caused during the shipping process. This is purely cosmetic and does not affect the performance of the material.
In general, returns are not beneficial to you or us, so please order only the amount you need. Returns of partial rolls are not accepted. Returns of unused and unopened items are only accepted with prior authorization. All returned items are subject to 25% restocking and repackaging fee. Return shipping and cost is the sole responsibility of the customer. If returning a spray foam kit, you will need to ship through an authorized HAZMAT shipper. Improperly shipping a HAZMAT product may result in a fine of up to $10,000. No refunds of shipping and handling expenses are given. Refunds will be issued in the form of the original payment, credit card adjustment or by check at our discretion. Returned items must be received within 30 days from the purchase date.
Orders canceled after charged, but prior to leaving our warehouse may be subject to 5% credit card processing fees. Once they have been shipped, you will need to use our Return Process.
Exchanges are not accepted. Please use the Return process as listed above and place a separate order as necessary.
International shipments may be subject to additional brokerage fees, import duties or taxes as assessed by local customs. A contact phone number is required with all international orders.
Use of Spray Foam
All Handi-Foam and related products are intended for PROFESSIONAL USE ONLY.
When applying foam always consult the product MSDS, wear proper personal protective equipment as recommended by the manufacturer, ensure good ventilation during application, and make sure the building being sprayed is vacated during application and for a period of time following installation. For additional information on health and safety issues related to spray foam, visit www.spraypolyurethane.org.
Handi-Foam products contain diisocyanate. This chemical may cause sensitization by inhalation and/or direct skin contact and can be an irritant to the eyes, nose and throat. Sensitization may become apparent through coughing, pulmonary secretions, chest pain, breathing difficulty and/or asthma. For these reasons, when using two component polyurethane spray foams we recommend following or participating in a respiratory program.
All Handi-Foam two-component polyurethane spray foams should always be used in conjunction with a certified respirator program in addition to safety glasses or goggles, nitrile gloves, and clothing that protects from skin exposure. Required respirators must be NIOSH approved and medical evaluation and training must be attained before use. Please read the Handi-brand Product Stewardship guidelines and understand the hazards and proper safety, handling, and personal protective equipment requirements associated with the use of the product.